Pre-Delivery Service
Cannon USA wishes to present the best fitting solution to the Customer: a multi-disciplinary team assists the Client in taking his purchasing decision from the very beginning of the collaboration.
The Company performs:
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Technical and commercial assistance during negotiations
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On site surveys
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Local project management
Our Main Services are:
For training sessions on the use of our machines and its maintenance contact:
- Mark Laughery, Technical Service Manager
Each sales contract includes a warranty for one year. After this period, our services are fully available on-site to ensure timely and effective maintenance.
Our Technical Service Department can be reached as follows:
Monday - Friday 8:00 a.m. - 5:00 p.m.: 724-741-3228
Any hours outside of the above
or on holidays, etc: 724-772-5600 ext 8
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Installation and commissioning
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Customer training of technical personnel on Costumer or Cannon site
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24/7 telephone technical support
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Remote assistance and control
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On-site visits
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Planned and preventive maintenance
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Residual life assessment
Technical Assistance
Our Technical Service personnel are highly qualified specialists with several years of experience on Cannon technologies. Every year our technicians attend training sessions in our training center in Italy. They achieve new certifications for new technical solutions and for the maintenance of upgraded equipment.
Repair
Modification
Revamping
After a complete check-up of the plant, our technicians are able to suggest plans of refurbish and upgrading to improve the performance, availability and reliability of the equipment.
Running costs can significantly be reduced by:
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Automation installation/upgrading
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Electricity savings on rotating parts
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Repair of mixing heads, pumps and switches
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"Courtesy" Loan Programs and Trade-In Programs
Same-day Shipment of In-Stock Parts
For more information
Cannon USA provides quick reaction to customer’s parts needs with the ability to pull from inventory supply in the US and Italy. We provide standard, next day and same-day shipping options depending on the needs of our customers and availability.
It is possible to stipulate long term contracts for the supply of spare parts.
Spare Parts Service
Cannon USA offers a two-day training course for equipment operation and mixhead/pump repair. This two-day, hands-on training provides in-depth coverage of our metering units, mixheads and pump repair.
Our trainers are all local native speakers and our class is recommended for operators, engineers, technicians, supervisors and others who need a working knowledge of the equipment.
Equipment Training
For more information or to schedule training:
This seminar has been conducted annually since 1990 for customers to gain general knowledge of polyurethane processing equipment, developments, and also future technologies. This two-day seminar offers both classroom instruction and equipment demonstrations.
Polyurethane Seminars
Seminar Topics Include
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Equipment Overview (high/low pressure, turnkey)
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Process Control
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Blowing Agents (245 fa, 134a, Pentane)
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Calibration / Flow Meters
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Hydraulic Units
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Control Circuits
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Pumps / Mixheads
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Equipment Demonstrations
Date:
Postponed. New date to be announced.
This course is offered complimentary (excluding travel and living expenses)
Fee:
Contact:
Lisa Golojuh at 724-772-5600 ext 3229 or lgolojuh@cannon.com
Time:
9:00 a.m. - 4:30 p.m.